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PJS CCTV Ltd
PJS have over
27 years experience in retail and business protection. Our current
CCTV system was developed in conjunction with a major retail
pharmacy chain and our new generation of systems is now installed
in over 3000 retail premises throughout the United Kingdom as well
as factories offices schools and
homes.
We are aware
of the issues faced by many businesses and our team of security
professionals includes experienced technical security surveyors and
Engineers.
COMPANY
PROFILE.
HISTORY:
PJS
Alarms are an established family business from Hull & have been
installing quality intruder alarm systems since
1988.
In March
1992 a Partnership was formed between Francis Levesley & his
son Mark Levesley, PJS Alarms became PJS Electrical & Alarm
Services.
In
January 1995 PJS became an SSAIB (Security Systems & Alarms
Inspection Board) Approved
Installer.
In 1995
PJS Electrical & Alarm Services registered with the Data
Protection Registrar.
In 1996
we expanded into the CCTV market & have already established a
large customer base throughout the
Country.
In March
1997 Francis Levesley retired & Mark Levesley became the
Proprietor.
We were
awarded three SSAIB Certificates of Merit, for our inspections in
1997-1998, 1998-1999, &
1999-2000.
We were
awarded a SSAIB Certificate of Excellence in July 2000 for
achieving three Certificates of Merit's over the last three years
inspections, (we are the 26th company to achieve this award within
the last nine years).
In March
2001 due to continued expansion a new Company was formed Levesley
Ltd t/as PJS Electrical & Alarm
Services.
In March
2002 Levesley Limited sourced & developed a Digital CCTV system
in conjunction with Moss Pharmacy Limited, to both Companies
extracting standards. After extensive field trials the product was
offered for sale to selective retail markets. The Digital CCTV
system product is continually being upgraded, reviewed, assessed
& improved upon, on a regular
basis.
In March
2004 a new Company was formed PJS CCTV Limited with Mark Levesley
& Avril Cook as its directors, its sole purpose being to
concentrate on the rapidly growing CCTV section of the business.
This includes both analogue & digital CCTV & covers
installations, maintenance, repairs & upgrades of the
systems.
In July
2005 the Intruder alarm division of the company was sold to a third
party in order to free up our engineers and to dedicate their time
to our increasing CCTV customer
database.
In
January 2007 PJS CCTV achieved NPA approval and became the only
company approved to supply CCTV to the NPA members throughout
the UK.
In June
2008 PJS CCTV achieved 'C-Store Ready' status with
ACS.
In
November 2008 The PJS Group achieved SSAIB registration for
intruder alarms.
In
February 2009 PJS CCTV achieved SSAIB Recognition for
CCTV.
FAMILY
RUN BUSINESS:
PJS is a
genuine family run business over three generations from founder
Francis Levesley to his son Mark Levesley & joining the
business his daughter Bianca Levesley son John Levesley & step
daughter Rebecca Cook.
CUSTOMER
DATABASE:
Our
clients range from the domestic sector to local & national
companies, we pride ourselves on the excellent level of service
offered to all our customers. Over 70% of our business comes as a
direct result of recommendations from our existing customer
database. We have systems installed throughout the
UK.
MAINTENANCE:
All
customers are offered a choice of fully comprehensive maintenance
agreements to suit the customer & system requirements. All
maintenance visits are arranged with the customer for a mutually
convenient time & date. The system is maintained to BS & a
report on its condition is completed by the engineer. Any defective
parts are repaired / replaced & brought to the attention of the
customer.
EMERGENCY
HOUR CALL OUT:
All new
& maintained systems are covered with a 24 hour emergency call
out service.
The
service is manually answered 24 hours a day (no answer phones or
mobile phones) & we can in normal circumstances attend to the
premises within 1 hour of the receipt of the call (national
coverage for call outs will usually vary to an agreed time scale
for CCTV systems).
CUSTOMER
COMMITMENT &
AFTERSALES:
It is our
belief that the customer is the major asset in the business &
without which the business will fail. Our policy therefore to give
our utmost attention to customer satisfaction at all times.
Recommendations from satisfied customers is our best form of
advertising.
If a
customer is not happy with a service or product offered, we will do
everything in our power to rectify the
situation.
THE
FUTURE:
Our
future is to build & expand the company without loss of quality
or service & to continually invest the maintenance revenue's
into the company's growth. We aim to provide the best possible
service at a realistic cost & to keep customer satisfaction at
the forefront of our
business.
Method
Statement
PJS CCTV
Ltd is committed to offering its clients the highest levels of
service from the best staff using the best equipment. Our CCTV
systems are built in house to an exceptionally high standard and
installed by our own fully trained and vetted
engineers.
We
provide full training in system operation and a telephone support
network for additional assistance and technical queries. We offer a
family run business approach coupled with a large company
logistical approach coverage to all corners of the
UK.
All PJS
staff will be courteous from initial contact to installation
completion and all work is followed by a customer care call to
ensure complete
satisfaction. |