PJS CCTV Ltd

PJS have over 27 years experience in retail and business protection. Our current CCTV system was developed in conjunction with a major retail pharmacy chain and our new generation of systems is now installed in over 3000 retail premises throughout the United Kingdom as well as factories offices schools and homes.

We are aware of the issues faced by many businesses and our team of security professionals includes experienced technical security surveyors and Engineers.

COMPANY PROFILE.

HISTORY:

PJS Alarms are an established family business from Hull & have been installing quality intruder alarm systems since 1988.

In March 1992 a Partnership was formed between Francis Levesley & his son Mark Levesley, PJS Alarms became PJS Electrical & Alarm Services.

In January 1995 PJS became an SSAIB (Security Systems & Alarms Inspection Board) Approved Installer.

In 1995 PJS Electrical & Alarm Services registered with the Data Protection Registrar.

In 1996 we expanded into the CCTV market & have already established a large customer base throughout the Country.

In March 1997 Francis Levesley retired & Mark Levesley became the Proprietor.

We were awarded three SSAIB Certificates of Merit, for our inspections in 1997-1998, 1998-1999, & 1999-2000.

We were awarded a SSAIB Certificate of Excellence in July 2000 for achieving three Certificates of Merit's over the last three years inspections, (we are the 26th company to achieve this award within the last nine years).

In March 2001 due to continued expansion a new Company was formed Levesley Ltd t/as PJS Electrical & Alarm Services.

In March 2002 Levesley Limited sourced & developed a Digital CCTV system in conjunction with Moss Pharmacy Limited, to both Companies extracting standards. After extensive field trials the product was offered for sale to selective retail markets. The Digital CCTV system product is continually being upgraded, reviewed, assessed & improved upon, on a regular basis.

In March 2004 a new Company was formed PJS CCTV Limited with Mark Levesley & Avril Cook as its directors, its sole purpose being to concentrate on the rapidly growing CCTV section of the business. This includes both analogue & digital CCTV & covers installations, maintenance, repairs & upgrades of the systems.

In July 2005 the Intruder alarm division of the company was sold to a third party in order to free up our engineers and to dedicate their time to our increasing CCTV customer database.

In January 2007 PJS CCTV achieved NPA approval and became the only company approved to supply CCTV to the NPA members throughout the UK.  

In June 2008 PJS CCTV achieved 'C-Store Ready' status with ACS.

In November 2008 The PJS Group achieved SSAIB registration for intruder alarms.

In February 2009 PJS CCTV achieved SSAIB Recognition for CCTV. 

FAMILY RUN BUSINESS:

PJS is a genuine family run business over three generations from founder Francis Levesley to his son Mark Levesley & joining the business his daughter Bianca Levesley son John Levesley & step daughter Rebecca Cook.

CUSTOMER DATABASE:

Our clients range from the domestic sector to local & national companies, we pride ourselves on the excellent level of service offered to all our customers. Over 70% of our business comes as a direct result of recommendations from our existing customer database. We have systems installed throughout the UK.

MAINTENANCE:

All customers are offered a choice of fully comprehensive maintenance agreements to suit the customer & system requirements. All maintenance visits are arranged with the customer for a mutually convenient time & date. The system is maintained to BS & a report on its condition is completed by the engineer. Any defective parts are repaired / replaced & brought to the attention of the customer.

EMERGENCY HOUR CALL OUT:

All new & maintained systems are covered with a 24 hour emergency call out service.

The service is manually answered 24 hours a day (no answer phones or mobile phones) & we can in normal circumstances attend to the premises within 1 hour of the receipt of the call (national coverage for call outs will usually vary to an agreed time scale for CCTV systems).

CUSTOMER COMMITMENT & AFTERSALES:

It is our belief that the customer is the major asset in the business & without which the business will fail. Our policy therefore to give our utmost attention to customer satisfaction at all times. Recommendations from satisfied customers is our best form of advertising.

If a customer is not happy with a service or product offered, we will do everything in our power to rectify the situation.

THE FUTURE:

Our future is to build & expand the company without loss of quality or service & to continually invest the maintenance revenue's into the company's growth. We aim to provide the best possible service at a realistic cost & to keep customer satisfaction at the forefront of our business.

Method Statement

PJS CCTV Ltd is committed to offering its clients the highest levels of service from the best staff using the best equipment. Our CCTV systems are built in house to an exceptionally high standard and installed by our own fully trained and vetted engineers.

We provide full training in system operation and a telephone support network for additional assistance and technical queries. We offer a family run business approach coupled with a large company logistical approach coverage to all corners of the UK.

All PJS staff will be courteous from initial contact to installation completion and all work is followed by a customer care call to ensure complete satisfaction.